Terms

Ordering

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Luke Prest cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Delivery and Returns

Our returns policy has been set up to keep costs down and to make the process as easy for you as possible. We only accept returns on items which are damaged on receipt. You must contact us before sending any item back.

Refunds will take approximately 5 working days for the process once the goods have arrived.

We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. Luke Prest will not be held responsible for items lost or damaged in transit.

All shipping back to Luke Prest is paid for by the customer. We are unable to refund you postal fees.

Delivery service

We try to make the delivery process as simple as possible and are able to send to any specified address.

Delivery times are calculated in working days Monday to Friday. If you order after 4pm the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days.

We aim to deliver within 5 working days but sometimes due to high order volume and other periods of heavy workload we cannot achieve this so please allow 7 working days before contacting us. We will attempt to email you if we become aware of an unexpected delay.

All small orders are sent out via royal mail 1st packets post service, original paintings and other large items will be sent via a courier service, which will need a signature, if you are not present a card will be left to advise you to where to collect your goods.

Export restrictions

At present we can only sends goods within the UK. We do plan to add exports to our services in the future. If however you have a special request please contact us with your requirements.

Conditions Of Use

Luke Prest and its affiliates provide a services to you subject to the following conditions. If you visit our shop at Luke Prest you accept these conditions. Please read them carefully, Luke Prest controls and operates this site from our offices within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.

If you choose to access from another country you do so on your own initiave and are responsible for compliance with applicable laws of the local lands.

Copyrights

All content included on the site such as text, graphics, logos, button icons, images, audio clips, digital downloads and software are all owned by Luke Prest and are protected by international copyright laws.

License and Site Access

Luke Prest grants you a limited license to access and make personal use of this site. This license does not include any resale’s or commercial use of this site or its contents, any collection and use of any products, any collection and use of any product listings, descriptions or prices, any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.

This site may not be reproduced, duplicated, copied, sold – resold or otherwise exploited for any commercial purposes without written consent of Luke Prest

Product Descriptions

We attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free.

From time to time there may be information on this website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order). We apologise for any inconvenience this may cause you.

Prices

Prices and availability of items are subject to change without notice. The prices advertised on this site are for orders placed.

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